Terms and Conditions

General Terms

By accessing and using the Ømnex Tech website and purchasing our products, you agree to be bound by these Terms and Conditions. Please read them carefully before making any purchase.

Product Information

• All products are described accurately to the best of our knowledge
• Product images are for reference only and may vary slightly from actual products
• Specifications and features are subject to change without notice
• Colors may appear different on different screens

Returns and Refunds

NON-RETURNABLE: Most products are non-returnable due to hygiene and electronic component reasons.

Refund Policy: Refunds are only provided in case of severe damage during shipping or manufacturing defects. Please contact us within 48 hours of receiving the product with photographic evidence.

Shipping & Delivery

• Shipping time will be provided upon order confirmation or inquiry
• We ship across India and internationally
• Delivery times may vary based on location and availability
• Tracking information will be provided once the order is dispatched
• Delivery charges are non-refundable once the order is dispatched
• International orders may be subject to customs duties (paid by customer)

Payment

• We accept payments via UPI/QR Code
• Payment must be completed before order processing
• Transaction ID must be provided for verification
• Orders will be processed after payment verification (within 24 hours)
• All prices are in Indian Rupees (₹)

Warranty

Warranty terms vary by product. Please refer to individual product pages for specific warranty information. Warranty does not cover damage due to misuse, accidents, or normal wear and tear.

Privacy

Your personal information (name, address, email, phone) will be used only for order processing and delivery purposes. We do not share your information with third parties except for payment processing and shipping.

Contact Us

For any questions or concerns regarding these terms, please contact us.